Currys Becomes First Xbox Authorized Service Provider in the UK and Ireland, Tackling E-Waste and Enhancing Repair Accessibility

Currys has become the first-ever Xbox Authorized Service Provider in the UK and Ireland, marking a significant step in its efforts to address the UK’s electronic waste issue. This new partnership allows gamers to bring their Xbox Series X or Series S consoles, both in and out of warranty, to Currys stores for repair—regardless of where the console was purchased. While the partnership hasn’t explicitly mentioned the Xbox One, Currys is currently clarifying whether it includes this model as well.
Lindsay Haselhurst, COO of Currys, shared that this partnership is a win for gamers, Currys, and the planet. It offers players a broad network for repairs, fosters a positive shift in how consumers engage with their tech, and contributes to the fight against e-waste.
Before this, UK gamers had to either send their consoles to Microsoft for repair or rely on third-party services. Now, Currys offers a convenient option, with gamers able to drop off their consoles on their way home or over the weekend.
While the specifics of repair turnaround times are still to be confirmed, Currys is expected to provide an accessible, streamlined process. This move complements Microsoft’s broader sustainability initiatives, including its recent partnership with iFixit to offer genuine parts for Xbox repairs and the uBreakiFix repair stores in the U.S. providing in-person services.
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